Privacy


1.- Who is responsible for processing your data?

OJALÁ DISEÑO, S.L. – CIF (Tax Identification Code): B84682020

Calle Quevedo 5, 3ºA
28014 - Madrid
Tfno. +34 914296595
Web: www.ojalaonline.com  www,palomadelpozo.com
Email: ojala@ojala.es, tiendamad@ojala.es


2.- What data of yours do we process?

1.- Data that has been provided by you through:

1.1.- Use of our website and/or online stores, hereinafter referred to as "Platform(s)":

http://www.ojalaonline.com, www,palomadelpozo.com

And which correspond to the following personal data: email address, mobile number, landline number, name, surname, date of birth, address, post code, location, province, national identity card or residence card number, gender and nationality.

1.2.- Application for Newsletters.

And that corresponds to the following personal data: email address, gender and mobile phone number.

2.- Data not consciously provided by the user resulting from the application of algorithms (inferred data):

It is true that, more and more, companies use data that has not been provided consciously by the owners of the data. This data, called "inferred data", is the data resulting from the application of algorithms to analyse a variety of data, such as social media and purchasing records in order to profile people, for example, to know the interest of our customers in certain products, when they shop, their tastes, shopping history, promotions availed of, satisfaction surveys, information on calls to our Customer Service Department, browsing carried out on OJALÁ PALOMA DEL POZO websites, etc.

OJALÁ DISEÑO, S.L., does not analyse, in any case, the means of social communication of our customers. All the inferred data used is data relating to their activity and interaction with OJALÁ DISEÑO, S.L.


3.- For what purpose do we process your personal data?

We process your data for the following purposes, with the established conservation deadlines, and the limitations regarding the provision of services, described below:

1.- Manage the contracted services and carry out the contractual relationship.

Non-acceptance of this purpose will mean that we cannot sign the contract(s) to provide the services in which you are interested.

The personal data provided will be maintained for as long as the business relationship lasts.

2.- Send you information and newsletters about the Products and Services offered by our brands.

Non-acceptance of this purpose means that we will not be able to inform you of our news, collections and events. 

The personal data provided will be kept as long as there is a mutual interest to maintain the purpose of its processing, or when you exercise the right to delete, cancel or object to it.

3.- Profiling and marketing:

Through this purpose, OJALÁ DISEÑO, S.L. collects and processes data for the analysis of purchases (amounts, frequency, data from the physical store where you shop and/or the online store).

The processing of data for the purpose of profiling and marketing is based on the legitimate interest of OJALÁ DISEÑO, S.L. To this end, OJALÁ DISEÑO, S.L. has considered the interests and rights of the interested parties, and the measures adopted by the person responsible to fulfil its general obligations in terms of proportionality and transparency, and has concluded that:

1.- The impact on the fundamental rights and public liberties of the people is reduced.

2.- Said processing can be reasonably foreseen by the interested party.

3.- The processing of data for the above purposes does not result in exclusion, discrimination, defamation or situations that put at risk the reputation of the interested party and/or bargaining power.

Should you consider that such processing may generate some kind of emotional repercussion derived from the loss of control over your personal information as an interested party, you can exercise the right of access and/or objection, as well as exclude yourself voluntarily without needing justification.

We inform you that you can limit this purpose by exercising the right of objection by sending an email to the address tiendamad@ojala.es

The personal data provided will be kept as long as there is a mutual interest to maintain the purpose of its processing, or when you exercise the right to delete, cancel or object to it.

4.- Send you information on offers and promotions negotiated with third parties which you can benefit from.

Non-acceptance of this purpose means that we cannot inform you of offers and promotions negotiated with third parties and you cannot benefit from them.

The personal data provided will be kept as long as there is a mutual interest to maintain the purpose of its processing, or when you exercise the right to delete, cancel or object to it.

5.- Provide you with a response to your request for information based on geolocation.

Under no circumstances will the Platform continuously monitor the User’s location.

The personal data provided will not be preserved once the request for information has been dealt with.


4.- Who is the recipient of your data?

OJALÁ DISEÑO, S.L. manages internally The Personal Data. The Personal Data will be used for internal administrative purposes, including the processing of the personal data of customers.

OJALÁ DISEÑO, S.L.never assigns your personal data to third parties.


5.- What are your rights when you provide us with your data?

Read and understand your rights. For any questions please contact us: tiendamad@ojala.es

You can also obtain information in the Citizen's Guide published by the Spanish Data Protection Agency through the following link: http://www.agpd.es/portalwebAGPD/canaldocumentacion/publicaciones/common/Guias/GUIA_CIUDADANO.pdf

The rights which correspond to you with respect to the processing of personal data are:

Right to request access to your personal data

Right to request correction or deletion

Right to request the limitation of processing of your data

Right to object to processing of your data

Right to data portability

6.- What is the right to access?

You will have the right to obtain confirmation of whether or not personal data concerning you is being processed, and to the following information: the purposes of the processing; the categories of data that are processed; the recipients or categories of recipients to whom they have been communicated or will be communicated; if possible, the expected period of conservation of personal data or, if this is not possible, the criteria used to determine this period.

In these cases, OJALÁ DISEÑO, S.L. will provide you with a copy of the personal data being processed. In addition, when you request it by electronic means, the information will be provided in a commonly used electronic format.

You may exercise this right every six months, unless there is legitimate cause to request it, more than once, in that six-month period.

OJALÁ DISEÑO, S.L. will inform you about the action taken as a result of your request within a month (which may be extended by two more months in the case of especially complex requests, an extension that we would notify of you within the first month). If OJALÁ DISEÑO, S.L. decides not to deal with a request, it will inform you of this, and we will give you reasons for the refusal within a period of one month from when you submitted the request.

Click here to request the exercise of your right of access, send an email to tiendamad@ojala.es


7.- What is the right to correction?

You will have the right to obtain from OJALÁ DISEÑO, S.L. the correction of the inaccurate personal data that concerns you. In addition, taking into account the purposes of the processing of your data, you will have the right to complete incomplete personal data, even through an additional statement. To do this, you must indicate in your request to what data you refer and the correction we should make. You will also have to send us, when necessary, the documentation justifying the inaccuracy or incompleteness of the data processed.

Click here to request the exercise of your right of correction, send an email to tiendamad@ojala.es


8.- What is the right to deletion, also known as the "right to be forgotten"?

You will have the right to obtain from OJALÁ DISEÑO, S.L. the deletion of personal data that concerns you when one of the following circumstances occurs: when they are not necessary in relation to the purposes for which they were collected or processed; when you withdraw in consent and the processing is not based on another legal ground; when you object to their processing and other legitimate reasons for their processing do not prevail; and when they have been processed illegally.

When the withdrawal derives from the exercise of the right to objection for direct marketing purposes, OJALÁ DISEÑO, S.L. may keep your identifying data in order to prevent future processing for direct marketing purposes.

The foregoing will not apply: to exercise the right to freedom of expression and information; for the fulfilment of a legal obligation that requires the processing of data, or for the fulfilment of a mission carried out in the public interest or in the exercise of public powers conferred on the person responsible; for the purpose of scientific or historical research or statistical purposes, insofar as the right to deletion could make impossible or seriously impede the achievement of such objectives; for the submission and exercise or defence of claims.

Click here to request the exercise of your right of deletion, send an email to tiendamad@ojala.es


9.- What is the right to limitation of processing?

You will have the right to obtain from OJALÁ DISEÑO, S.L. the limitation of the processing your data when any of the following conditions is met:

a) when you have challenged the accuracy of your personal data, during the period that allows OJALÁ DISEÑO, S.L. to verify the accuracy of the same;

b) in the event that you consider that the processing is illegal and OJALÁ DISEÑO, S.L. has opposed the deletion of personal data and you instead request the limitation of its use;

c) when OJALÁ DISEÑO, S.L. no longer needs the personal data for the purposes of processing them, but you need them for the purposes of submission, exercise or defence of claims;

d) in the event that you have objected to the processing, while it is being verified whether Ojalá Paloma del Pozo’s legitimate reasons prevail over yours.

When you have obtained the limitation of the processing in accordance with this section, you will be informed by OJALÁ PALOMA DEL POZO before the lifting of said limitation.

OJALÁ DISEÑO, S.L. will communicate any correction or deletion of personal data or limitation of processing to each of the recipients to whom the personal data have been communicated, unless this is impossible or requires a disproportionate effort. Click here to request the exercise of your right of objection, send an email tiendamad@ojala.es


10.- What is the right to objection?

You will have the right to object to the processing of data that concerns you, at any time, including for profiling purposes.

Should you exercise this right, OJALÁ PALOMA DEL POZO will cease to process your personal data, unless we have compelling legitimate reasons for the processing to prevail over your interests, rights and freedoms, or for the submission, exercise or defence of claims.

When the processing of personal data is aimed at direct marketing (method of advertising that uses one or more means to communicate directly with a target audience and obtain a measurable response from them), you will have the right to object at all times to the processing of the personal data that concerns you, including for profiling purposes, to the extent that it is related to such tiendamad@ojala.es

When you object to the processing for direct marketing purposes, personal data will no longer be processed for such purposes. Click here to request the exercise of your right of objection, send an email to tiendamad@ojala.es


11.- What rights do you have in relation to automated individual decision-making?

With regard to automated individual decision-making, including profiling, you will have the right not to be the subject of a decision based solely on automated processing, including profiling, unless it is necessary for the conclusion or execution of a contract between you and OJALÁ DISEÑO, S.L.; it is authorised by law and also establishes adequate measures to safeguard your rights, freedoms and interests, or if it is based on your explicit consent.

In cases where it is necessary for the conclusion or execution of a contract and/or is based on consent, OJALÁ DISEÑO, S.L. will adopt the appropriate measures to safeguard your rights and freedoms and your legitimate interests, granting you, as a minimum, the right to obtain human intervention by OJALÁ DISEÑO, S.L., as well as to express your point of view and to appeal the decision. Click here to request the exercise of your right of deletion, send an email to tiendamad@ojala.es

Additionally, we inform you that you can contact the Spanish Data Protection Agency to obtain further information about your rights.

We also inform you that, if consent has been granted for a specific purpose, you have the right to withdraw consent at any time, without affecting the legality of the processing based on the consent given prior to its withdrawal.

Furthermore, we hereby inform you that you can file a claim with the competent Data Protection Control Authority, especially when you have not obtained satisfaction in the exercise of your rights.